Responsible Gaming

18+ land-based casino access

Casino gaming at Silverridgeagency is restricted to adults aged 18 and over. Bring acceptable identification and comply with property entry, conduct and exclusion requirements. The website does not provide online casino games or accept wagers.

Treat casino gaming as entertainment

Casino gaming is paid entertainment with a real possibility of losing money. It is not an income strategy, investment, debt solution or reliable way to recover previous casino losses. Outcomes are uncertain and no system guarantees a win.

Set limits before entering

Decide a casino spending limit and time limit before play starts. Use money allocated for entertainment, not funds needed for housing, food, bills, healthcare, transport or debt repayments. Leave when either limit is reached.

Take breaks and keep balance

Pause regularly, step away from the casino floor and maintain sleep, meals, work, relationships and non-gambling activities. Avoid casino gaming when distressed, impaired, trying to escape problems or unable to make clear decisions.

Warning signs

Warning signs can include chasing casino losses, increasing stakes to feel the same excitement, hiding gambling, borrowing money, missing obligations, feeling unable to stop, experiencing conflict, or returning immediately to recover money. One sign is enough to justify a pause and a confidential conversation.

Self-exclusion and venue controls

Ask our guest services or responsible gaming team about available casino self-exclusion, cooling-off, limits, support information and venue procedures. Self-exclusion is a protective step, not a punishment. Conditions and processes may depend on applicable law and venue operations.

Friends and family

If you are concerned about someone’s casino behaviour, speak calmly, focus on specific impacts, avoid lending money for gambling and encourage professional support. Protect shared finances and seek independent advice where appropriate.

Australian support

Confidential support may be available through Gambling Help Online and relevant state or territory gambling-help services. In an immediate crisis or danger, contact emergency services. Verify current service details through official Australian support channels.

Contact