Terms & Conditions

1. Operator and acceptance

This website is operated by Silverridge Agency Pty Ltd for the Silverridgeagency casino hotel. By accessing or using the website, you agree to these Terms & Conditions. If you do not agree, do not use the website.

The website is an informational service. It is not an online casino, does not offer real-money internet games, does not accept wagers, does not create player accounts and does not guarantee that any hotel, event, dining or casino service is available.

2. Contact details

3. Permitted use

You may use the website for lawful personal or business enquiries about accommodation, events, dining, accessibility, guest services and the land-based casino hotel. You must not interfere with security, attempt unauthorised access, introduce malicious code, scrape the website at a disruptive rate, misrepresent identity, submit unlawful material or use content to facilitate fraud.

You are responsible for your device, browser, network access and any charges associated with using the website.

4. Age and casino restrictions

Casino gaming areas are restricted to people aged 18 and over. Website access does not establish eligibility to enter a casino area, participate in any game or receive a particular service. Physical identification, dress, conduct, security, exclusion and responsible gaming requirements may apply at the property.

A person under 18 must not submit a casino participation enquiry, misrepresent age or attempt to bypass access controls. Hotel, dining or event services may have separate conditions for minors and accompanying adults.

5. Responsible gaming

Gambling involves risk and should be treated as paid entertainment, not as a way to earn income or recover losses. Set time and spending limits before entering a casino, do not chase losses, do not borrow money to gamble and take regular breaks.

We may provide information about support, self-exclusion and responsible gaming controls. Nothing on the website is financial advice, gambling strategy, inducement or assurance of winning.

6. Enquiries and communications

An enquiry does not create a reservation, contract, event booking, casino entitlement or guarantee of response time. A binding arrangement exists only when the relevant terms are confirmed by an authorised representative and any required payment or verification step is completed.

The static contact form opens your email application. The website itself does not transmit or store the form contents. You are responsible for reviewing the recipient, subject and message before sending.

7. Accuracy and changes

We take reasonable care when preparing website content, but descriptions, opening arrangements, facilities, images, menus, room configurations, casino areas and event services may change. Confirm information that is material to your decision before travelling or committing expenditure.

We may update, suspend or remove content without notice. Historical or cached pages may no longer be accurate.

8. Accessibility information

We aim to communicate accessibility information clearly, but individual requirements vary. Contact us before arrival to discuss specific mobility, sensory, communication or support needs. Information provided online does not replace a personalised confirmation.

Accessibility arrangements remain subject to safety, lawful capacity and operational constraints.

9. Intellectual property

Unless stated otherwise, website text, design, layout, graphics, branding and code are owned by or licensed to us and protected by applicable intellectual-property laws. You may view and print reasonable extracts for personal reference.

You must not reproduce, distribute, modify, publicly display, sell, sublicense, remove notices from or create misleading derivative material from website content without permission or a legal exception.

10. Third-party services and links

The website may refer to public support organisations, transport information or other third parties. A reference does not mean we control, endorse or guarantee the third party. Their services, availability, privacy practices and terms are their responsibility.

This locally packaged version contains no remote front-end dependencies. If a future version includes an external link, access is at your discretion and risk.

11. Security and prohibited conduct

Do not test or exploit vulnerabilities without written authorisation, bypass access restrictions, impersonate staff, submit automated spam, overload infrastructure, harvest contact information or use the website for unlawful casino promotion.

We may restrict access, preserve evidence and refer suspected misconduct to service providers, advisers or authorities.

12. Consumer guarantees

Nothing in these terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including rights that may arise under the Australian Consumer Law. Where liability can be limited, it is limited only to the extent permitted by law.

Specific accommodation, event or property services may be governed by additional booking or venue terms presented before confirmation.

13. Disclaimer

To the maximum extent permitted by law, the website is provided on an “as available” basis. We do not warrant uninterrupted access, error-free content, compatibility with every device or that the website will satisfy every purpose.

Images are illustrative of the casino hotel atmosphere and facilities and may not depict the exact room, event setup or casino area available at a particular time.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, the website. This limitation does not apply where liability cannot be excluded or where loss results from conduct for which limitation is prohibited.

You should take reasonable steps to protect devices, verify important information and avoid relying exclusively on website content for time-sensitive travel, accessibility or event decisions.

15. Indemnity

To the extent permitted by law, you are responsible for loss reasonably arising from your unlawful use of the website, infringement of third-party rights, malicious submissions or material breach of these terms. This provision does not require you to indemnify us for our own negligence, unlawful conduct or liability that cannot be excluded.

16. Privacy

Personal information is handled in accordance with the Privacy Policy. Cookie and local-storage choices are explained in the Cookie Policy. Do not submit unnecessary sensitive information through general communications.

17. Governing law and disputes

These terms are governed by the laws of Western Australia and applicable Commonwealth laws. Courts with jurisdiction in Western Australia may hear disputes, subject to any mandatory consumer or privacy rights that permit proceedings elsewhere.

Before commencing formal proceedings, the parties should attempt in good faith to resolve the issue through written communication, except where urgent relief is required.

18. Severability and waiver

If part of these terms is invalid or unenforceable, it will be read down or severed to the minimum necessary, and the remainder continues. A failure to enforce a provision is not a waiver of future enforcement.

19. Changes and effective date

We may amend these terms when services, technology or law changes. The current version applies from publication. Continued use after an update constitutes acceptance to the extent permitted by law.

Effective date: 22 July 2026.